KENNEKT Client Messenger 2.8

KENNEKT is a mobile and web application designed to facilitate secure and accountable communication between businesses and clients through voice-enabled technology.

This platform allows businesses to establish a customized mobile app presence in under 15 minutes, positioning itself as a notable alternative in the realm of mobile applications.

Clients often experience frustrations such as long hold times, misdirected calls, or difficulty in reaching the appropriate contacts. KENNEKT addresses these concerns by streamlining the communication process, reducing the time wasted on calls for both clients and businesses.

The KENNEKT system enables clients to connect with one or multiple businesses swiftly, ensuring that requests are communicated efficiently and tracked thoroughly. By combining functionalities of a phone system, website, and mobile application into a single user-friendly solution, KENNEKT enhances the overall communication experience.

Clients can effortlessly select the relevant department and subdepartment within a business, initiating a case in mere seconds. As clients voice their requests or concerns, KENNEKT automatically generates a case from the audio input, complete with timestamps for tracking purposes until the matter is resolved.

One of KENNEKT's standout features is its flexibility regarding response times. If an immediate reply is not possible from the business side, clients need not worry. The communication remains accountable and traceable, allowing businesses to respond at a later time. In instances where there is no response within a set timeframe, cases will automatically escalate to the department manager for further attention.

Through its innovative approach to communication and case management, KENNEKT serves as an effective bridge for ensuring client satisfaction and fostering productive business operations.

Examples of How Clients Utilize KENNEKT with Businesses:

• Request a Prescription Refill
• Schedule Vehicle Maintenance
• Contact a Teacher at School
• Modify an Existing Plane Reservation
• Request Electrical Service
• Request a Plumbing Quote
• Pay a Bill
• Request Records
• Notification for Line Status
• Update Legal Case Information
• Request Services
• Ask Questions
• Request a Meeting
• Offer Feedback